FAQ’s
Do you use templates?
Our specialty at Eyesite Creative is custom designed, made-to-order websites with more personality. For those on a budget, we offer what recycled templates. Everything that we do is made completely in-house and with love.
Do I own everything on my website?
Yes, upon full payment we will release all the website files to you.
Who hosts the website?
We only host our maintenance clients at this time, but can provide recommendations for our favorite website hosting providers.
Where are you located?
Eyesite Creative is located in Missoula, Montana. We’re a digital web design and development studio with clients in multiple continents and a portfolio to be proud of.
How can we communicate with you? What is the best way to contact you?
Most of the work we do happens in front of a computer. However, we work best without interruptions, therefore, we find it easiest to communicate with our clients through email.
Can you optimize my website for search engines?
All the websites we design come pre-optimized and loaded with standard SEO features. These include: SEO friendly page titles, website description meta tags, as well as an XML sitemap.
What is the typical turnaround time? What if I need my website sooner?
It usually takes 4 to 6 weeks to have your website up and running, but in the end, delivery time also depends on how quickly you provide feedback and material. If you need the website much sooner, we offer rush delivery at an extra cost.
What is website hosting?
Your website has to be housed on a web server somewhere, for it to be accessible to the rest of the world. This is true for every website. Website hosting fees pay for your share of the web server resources and services related to maintenance, upkeep and security of your website. It is important to remember that regardless of who designs your website, there are upkeep costs in keeping a website going.
Do I need to provide content for my website?
Yes. You need to tell us a bit about your business so we can fill in the home page and any other add-on pages. Good content helps search engines deliver your website to the customers who are looking for you, and it also helps in converting visitors into buyers.
I don’t have content for my website, can you help?
Yes, we offer professional copywriting services for startups and businesses who are just starting out on the web. You may also benefit from professionally written copy if you’re overhauling an old website.
Is there a guarantee?
We offer a 45-day guarantee on all our products where we will fix bugs up to 45 days after a website launch. Due to the changing nature of technology, it’s impossible to guarantee our work for long-term, but if you are unsatisfied with our service for any reason we will try to work something out with you to the best of our abilities. Our time is viewed as non-refundable. We appreciate your understanding in this matter. If we registered a domain name for you, the domain registration fee is also non-refundable.